![]() When you define a ‘Client’ UI Action you also give that UI Action the name of a function in your ‘Script’ field to execute. The first time is when the UI Action gets clicked. The reason is that UI Actions can run scripts at two different times. So why does this work? I had to go to a Service-now developer to find out. Ensure call to server-side function with no browser errors getFormElement ( ), '' ) //MUST call the 'Action name' set in this UI Action Call the UI Action and skip the 'onclick' function The basic format for using a Client Script and Business Rule in the same UI Action looks something like this… How can you accomplish both of these things with a single UI Action? This article shows you how. Validation of mandatory fields needs to happen client-side but the update to your record needs to happen server-side. The problem is that you don’t always want the ‘Comments’ field to be mandatory so the validation needs to happen at the time the ‘Reopen Incident’ button gets clicked. Usually you want to require the user to provide some sort of comment or additional information explaining why they are reopening the ticket. An example would be a ‘Reopen Incident’ button that changes the state on an incident record from ‘Resolved’ to ‘Active’. In other cases, you can use the ‘Client’ checkbox on the UI Action record to execute some client-side JavaScript (including checking for mandatory fields).īut what if you need to do both? The classic case is when you want to click a button to make an update to a record, but only if the user has provided the correct input first. ![]() Most of the time UI Actions are used to perform some server-side update to a record or records. When these UI elements are clicked they execute some JavaScript. UI Actions are UI elements that can show up on a form or a list as a button, link, or context menu. ![]() "0.0", NaN, " ", true are considered non-empty.Ost Service-now administrators and consultants know how to configure and use UI Actions. Instead, you should probably know the type of your variable and use the according to check directly (for example, wondering if an array is empty? just do if(arr.length=0), as empty. Edited answer: In my opinion, you shouldn't use the function from my below old answer. ![]()
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